Developing a strategy for access to advice and support on Social Welfare Law in England and Wales
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Civil Justice Council, LIPS and Court Modernisation Strategy

Despite the cuts to legal aid not all is doom and gloom in terms of the future of access to justice; in Chapter 4 of our “Advice Deficit” report and Chapter 1 of our “Getting it Right” report, we proposed ambitious ideas for the simplification, reform and modernisation of court and tribunal processes, and our systems of redress and dispute resolution. Our proposals
included:-
 A review of court forms, involving the advice sector in co-design
 An information and advice strategy around appeals process with more
self-help guides and checklists
 A Telephone checking system for evidence and documents
 Inquisitorial approaches to fact finding, most especially for
administrative appeals; introducing ‘registrar’ or ‘assessor’ systems to
save judicial times and resource
 Reconsideration by the Judiciary on how to deal more justly with litigants in person
 Additional ADR initiatives and opportunities to avoid unnecessary full
hearings and reduce log-jams.
 Duty advice schemes where appropriate, and improved capacity for litigant in person support schemes

Many of these recommendations are now progressing through the work of the Civil Justice Council, the Litigants in Person Strategy, and Lord Justice Briggs review of the civil courts. The Ministry of Justice's programme for court modernisation has committed new over £700m of new funds to improve IT and customer services in the court system. The CJC is taking a lead in strategically co-ordinating different initiatives including the development of the Litigants in Person Strategy which we worked on with previous Justice Minister Simon Hughes. You can read more about the Briggs review, the LIPS strategy and the CJC's work here:-

We have also worked closely with JUSTICE, a key law reform organisation, on administrative and civil justice reform; JUSTICE have been been looking at how to reshape our institutions - you can read more about JUSTICE's work here
http://justice.org.uk/our-work/areas-of-work/access-to-justice/justice-austerity/